Privacy Policy
Your data protection and privacy matter to us
Information We Collect
When you work with FlashDigitalForce for smart contract development, we collect information that helps us deliver better services. This includes basic contact details you provide when reaching out, technical requirements for your project, and communication preferences.
Your name, email address, phone number, and company details when you inquire about our services or request consultations.
Technical specifications, business requirements, timeline preferences, and any documentation you share for smart contract development projects.
Information about how you interact with our website, including pages visited, time spent, and technical data like IP address and browser type.
How We Use Your Information
We use the information you provide to deliver professional smart contract development services and maintain ongoing project communication. Your data helps us understand your specific needs and provide relevant technical solutions.
- Responding to your project inquiries and service requests
- Developing and deploying smart contracts according to your specifications
- Providing technical support and project updates throughout development
- Improving our services based on client feedback and project outcomes
- Sending relevant updates about blockchain technology that might benefit your projects
- Ensuring compliance with applicable laws and regulations in Vietnam
We never use your project information for competing purposes or share your technical specifications with other clients. Each project remains confidential and separate.
Data Storage and Security
Your information is stored securely using industry-standard encryption and access controls. We maintain separate environments for development and production data, ensuring your smart contract code and business information remain protected throughout the development process.
Physical access to our servers is restricted, and we use multi-factor authentication for all team members who handle client data. Regular security audits help us maintain high standards for data protection.
- Encrypted data transmission and storage using AES-256 standards
- Regular backup procedures with secure off-site storage
- Limited access controls based on project necessity
- Secure development environments separate from live systems
- Regular security updates and vulnerability assessments
Information Sharing
We don't sell your personal information to third parties. Sharing only occurs in specific circumstances necessary for project delivery or legal compliance.
Trusted third-party services that help us deliver projects, such as blockchain testing platforms or code repositories, may receive limited project data under strict confidentiality agreements.
We may share information when required by Vietnamese law, court orders, or to protect our legal rights and those of our clients.
In the unlikely event of a business sale or merger, client information may be transferred to the new entity under the same privacy protections.
Your Privacy Rights
You have several rights regarding your personal information. We respect these rights and provide straightforward ways to exercise them.
- Request access to all personal information we have about you
- Ask for corrections to any inaccurate or incomplete data
- Request deletion of your personal information when legally permissible
- Withdraw consent for data processing where consent was the legal basis
- Request data portability for information you provided to us
- Object to processing based on legitimate interests
To exercise any of these rights, simply contact us using the information below. We'll respond within 30 days and verify your identity before processing requests.
Data Retention
We keep your information only as long as necessary to provide services and meet legal obligations. Project data is typically retained for three years after contract completion to support ongoing maintenance and potential future enhancements.
Marketing communications are kept until you unsubscribe or request deletion. Financial records are maintained according to Vietnamese business law requirements, typically seven years for tax and accounting purposes.
When data is no longer needed, we securely delete it using methods that prevent recovery. This includes both digital files and any physical documents related to your projects.
Cookies and Website Data
Our website uses cookies to improve your browsing experience and understand how visitors use our site. These are small text files stored on your device that help us remember your preferences and analyze site performance.
Required for basic website functionality, such as maintaining your session when you navigate between pages or submit contact forms.
Help us understand which pages are most useful and how visitors move through our site, allowing us to improve the user experience.
You can control cookies through your browser settings, though disabling certain cookies may affect website functionality.
International Data Transfers
While our primary operations are in Vietnam, some project data may be processed by international service providers, particularly for blockchain testing and deployment on global networks.
When transferring data internationally, we ensure appropriate safeguards are in place, including standard contractual clauses and adequacy decisions where available. All transfers maintain the same level of protection as provided under Vietnamese privacy laws.
Updates to This Policy
We occasionally update this privacy policy to reflect changes in our services, legal requirements, or business practices. When we make significant changes, we'll notify existing clients via email and post the updated policy on our website.
Minor updates, such as clarifications or formatting improvements, may be made without separate notification. We encourage you to review this policy periodically to stay informed about how we protect your information.
Continued use of our services after policy updates constitutes acceptance of the new terms. If you disagree with changes, please contact us to discuss your options.
Privacy Questions?
FlashDigitalForce Data Protection Officer
Tầng 3, Tòa nhà HCC, 28 Lý Thường Kiệt, Phường Vĩnh Ninh
Thành phố Huế, Thừa Thiên Huế 530000, Vietnam
Email: info@flashdigitalforce.com
Phone: +842903582229